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RCA2 Management

This component is used to manage the root cause analysis (RCA) and opportunity for improvement (OFI) tasks identified for an event. Reminders and escalations to RCA and OFI task owners and managers can be sent automatically or triggered manually. Also, the RCA lead can reject a task marked complete if it is not satisfactory.

Failure Mode and Effects Analysis (FMEA)

This component guides the team in the analysis of potential failure points when developing a new process and at the same time documents the actions to take for the failure points. The tool’s workflow enforces completeness in the documentation of the analysis.

Initiatives (PDSA)

This component is used by process improvement teams to document what the PI project is about, how the test will be conducted, how the results will be collected and what the decision (adopt, adapt, abandon) is at end of the project. The Plan-Do-Study-Act (PDSA) framework is utilized here.

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